Payment & Delivery

Payment

Two payment methods are available to our customers:

Credit Card: We accept Visa & Mastercard paid directly to us through the secure checkout system.

PayPal: Australia's favourite way to pay online. PayPal is a fast, easy and safe way to make payments online and on your mobile phone.

Payment in full must be received before orders are dispatched.

Any Orders over $100 are currently shipped for free to any Australian Street address. (No P.O. Boxes)

Delivery

Our delivery time for Australian destinations is between 2 and 10 working days depending exactly where the destination is and what your requirements are. If there are any unexpected delays we will advise you as soon as we are aware and keep you updated with the status of your order. Unfortunately we are currently unable to ship internationally.

Shipping Charges

We ship via Fastway Couriers, your parcel can be tracked through their Track & Trace system. Shipping charges vary depending on the products ordered & the destination. Shipping charges can be calculated on the shopping cart page once a product is added to your cart.

Fastway Couriers are quick and reliable, but Rugs a million cannot accept responsibility for any losses during transit. If your parcel goes missing, we will do everything we can to help you find it. Additional insurance can be added to the shipping cost by prior arrangement.

Tax Invoice

An itemised Tax Invoice is included in each shipment. All prices quoted are GST inclusive.

Returns & Exchanges

Customers are responsible for all postage associated with returns or exchanges for any reason.