Nothing better than walking out a shop, not only happy with your purchase but with the people who you meet along the way. I needed a specific carpet for my classroom and Diana at the Joondalup store was more than willing to go out of her way to not only assist me in finding the right one, but also went through the extra effort of locating them at different stores. Her friendly nature ensured I was pleased with the money I had spent as I knew she would look after me as the customer. Thank you Diana!
Tarryn, Quinns Rocks
I purchased a rug on Friday from your burleigh store, great service. Got it home was too small so returned it today to find a larger rug. Was served by paula who tried everything to find the perfect rug for me. I would like to let you know you have fantastic staff at this store, she has great knowledge of stock, and went out of her way to find one. Will return again. Thank you Paula, & rugs a million. 100% service.
Today I had a wonderful experience when I met Yvonne at the Joondalup store. I had purchased two rugs on Sunday which were not quite the right colour. today I returned to the store and was able to find the right colour but only with the incredible help of Yvonne. Nothing was too much trouble for her, she was great, such a good advertisement for your store. She searched high and low, and after much pulling and tugging!, produced the goods with a smile, what a lovely personality. Thank you Yvonne, not only am I thrilled with my purchase but you have restored my faith in sales personnel and this is a hug for you. I hope you are regarded as a treasure by the company.
Cynthia Howard, Woodvale
Rug arrived yesterday and fits perfectly, colours as displayed on the net. The process from order to delivery has been very smooth, efficient and speedy. Thanks!
I'm delighted with the bargain I've received. Decorated the entire new town house in one fell swoop. The free shipping was icing on the cake. Rizzys are my favourite. Cheers, Tom
Tom K., Fortitude Valley, QLD
Got my shag rugs on Friday only ordered them a week ago Absolutley fantastic rugs and super great delivery. Thanks heaps !
Amazing sale, I'm so glad I caught the 50% off your Flare range! Incredible value and free shipping that actually arrived on time, thank you.
My first shopping experience at your store was made an absolute delight due to the lovely sales staff Tara and Stuart this morning.....nothing was too much trouble and i got just what i was after and was served with a smile and freindliness i dont see often enough in retail these days.......well done and i will be back for more!!!!!!!!
Ordered my rug on Thursday and it was delivered on Tuesday, from the Gold Coast to the Blue Mountains. Very good service, gorgeous rug just as detailed on the web site. A very happy customer indeed. Kay
Kay, Wentworth Falls, New South Wales
I just want to take the time to thank you for the amazing personalized service that your staff gave me. I had seen a rug at one of your stores that I liked over a year ago and recently called to inquire if it was still available. With only a few details, the very helpful young lady identified the exact style. And while it was no longer in stock, she provided me with an even better alternative that I quickly picked up! It is refreshing to find a company where the customer is still valued - Julia
The Denim Kikki arrive today and it is even better than it looks online, I love the recycled rugs
Justin, Tweed Heads
Shopping online on your new site was a breeze. Keep up the good work (and sales) and I'll be back.