Nothing better than walking out a shop, not only happy with your purchase but with the people who you meet along the way. I needed a specific carpet for my classroom and Diana at the Joondalup store was more than willing to go out of her way to not only assist me in finding the right one, but also went through the extra effort of locating them at different stores. Her friendly nature ensured I was pleased with the money I had spent as I knew she would look after me as the customer. Thank you Diana!
Tarryn, Quinns Rocks
Thank you!! I placed an order online on Sunday evening & it arrived today. That's awesome service.
Am letting you know I have received my rug today and I couldn’t be happier with it and your excellent service.
I was most impressed with the fact that you called me immediately the next morning after I placed my order late the night before, your friendliness and swift action was most appreciated.
The rug arrived in good condition and I wouldn’t hesitate to recommend Rugs a Million for their large choice of quality stock and service.
Thank you again,
I purchased 2 matching rugs from the Joondalup store and from entering the store I received excellent service from Store Manager Diana. She was helpful and knowledgeable about the products. She offered super discount with any query so I was delighted with my purchases. She advised me re another purchase I was considering and after checking suitable measurements I returned back to the store to make yet again another great buy of 3rd rug. I would highly recommend this store and delightful staff and will not hesitate to return again for future purchases - Yvonne
Yvonne Pedersen, Connolly WA 6027
My daughter chose the orange Bronx Duke rug for her bedroom and was thrilled when it arrived so quickly. The colours are even more vibrant than the photo on the web site - she loves it!
Prompt delivery, great product at a great price!
Elizabeth, Greenslopes Qld
I purchased a 160x230 Aussie Footy Kids Rug. The rug arrived extremely fast, was packaged thoroughly, and the quality of the rug was perfect. I couldn't buy a rug like this in a large size in any of my local Sydney rug stores. To purchase online from you was so easy and I am very pleased with the product. I can highly recommend Rugsamillion to anyone. The $10 discount voucher offer was a great bonus. Thank you.
Sally Last, Denistone
Love both of my purchases! Ordering was really simple and the delivery was super quick. Thank you.
Claire, Denmark, WA
Thanks for the rapid delivery of the mojo circle shaggy rugs. They brighten up the kids room and feel lovely underfoot.
Great service. Ordered online Friday afternoon, delivery on Monday morning 8am. I purchased the 'Stunning Bokara' for my lounge room. the colours are fantastic and it is nice and soft to walk on.
Carmen S, Fairview Park
Great rug. It is just as pictured fantastic quality and really quick postage. I am happy I chose to purchase with Rugs a Million.
Quick delivery, fantastic price and easy communication for a great rug. Very happy with our new addition to our lounge room. Will be purchasing again from Rugs A Million :)
Amazing service, highly recommend!! Great product, delivery time and above excellent customer service!
Marc Peduto, Broken Hill
Very happy with my purchase .........I searched the web for the rug I wanted........rang a store and spoke to the lovely sales people. I decided to order on line and have it delivered instead of running around wasting petrol. I signed up for the new letter which saved me $10 and as my rug was a little over $100 I got free delivery .....you cant beat that. AND the mat looks fantastic in the are I purchased it for. HIGHLY RECOMMENDED
Melissa Beckford, Andrews Farm
I purchased a rug on Friday from your burleigh store, great service. Got it home was too small so returned it today to find a larger rug. Was served by paula who tried everything to find the perfect rug for me. I would like to let you know you have fantastic staff at this store, she has great knowledge of stock, and went out of her way to find one. Will return again. Thank you Paula, & rugs a million. 100% service.
Today I had a wonderful experience when I met Yvonne at the Joondalup store. I had purchased two rugs on Sunday which were not quite the right colour. today I returned to the store and was able to find the right colour but only with the incredible help of Yvonne. Nothing was too much trouble for her, she was great, such a good advertisement for your store. She searched high and low, and after much pulling and tugging!, produced the goods with a smile, what a lovely personality. Thank you Yvonne, not only am I thrilled with my purchase but you have restored my faith in sales personnel and this is a hug for you. I hope you are regarded as a treasure by the company.
Cynthia Howard, Woodvale
Rug arrived yesterday and fits perfectly, colours as displayed on the net. The process from order to delivery has been very smooth, efficient and speedy. Thanks!
I'm delighted with the bargain I've received. Decorated the entire new town house in one fell swoop. The free shipping was icing on the cake. Rizzys are my favourite. Cheers, Tom
Tom K., Fortitude Valley, QLD
Got my shag rugs on Friday only ordered them a week ago Absolutley fantastic rugs and super great delivery. Thanks heaps !
Amazing sale, I'm so glad I caught the 50% off your Flare range! Incredible value and free shipping that actually arrived on time, thank you.
My first shopping experience at your store was made an absolute delight due to the lovely sales staff Tara and Stuart this morning.....nothing was too much trouble and i got just what i was after and was served with a smile and freindliness i dont see often enough in retail these days.......well done and i will be back for more!!!!!!!!
Ordered my rug on Thursday and it was delivered on Tuesday, from the Gold Coast to the Blue Mountains. Very good service, gorgeous rug just as detailed on the web site. A very happy customer indeed. Kay
Kay, Wentworth Falls, New South Wales
I just want to take the time to thank you for the amazing personalized service that your staff gave me. I had seen a rug at one of your stores that I liked over a year ago and recently called to inquire if it was still available. With only a few details, the very helpful young lady identified the exact style. And while it was no longer in stock, she provided me with an even better alternative that I quickly picked up! It is refreshing to find a company where the customer is still valued - Julia
The Denim Kikki arrive today and it is even better than it looks online, I love the recycled rugs
Justin, Tweed Heads
Shopping online on your new site was a breeze. Keep up the good work (and sales) and I'll be back.