Delivery delays

Please be advised that there are long delays in dispatch and delivery from some suppliers and couriers. Large quantities of incoming stock, and congestion from the growth in online orders are creating dispatch delays in supply warehouses, and created some delays in delivery.

Dispatch times are currently up to 10 to 15 business days (2 to 3 Weeks). There are now also extended delays from our courier services due to the congestion of orders. WA customers can be waiting up to 4-5 weeks for deliveries. We apologise for this current inconvenience. We will get your order to you as soon as possible.

Latest notes from couriers:

Please note we are experiencing delays due to the COVID pandemic and a surge in freight volumes.

A general guide for shipping ETAs can be found below, however please note the ETA does not include the pick up day and applies to business days only -

Sydney, Melbourne, Brisbane, Adelaide METROPOLITAN areas : 3-8 business days
Sydney, Melbourne, Brisbane OUTER METROPOLITAN/REGIONAL areas : 4-10 business days
QLD, NSW, VIC, SA (regional areas) and TAS : 6-10 business days
WA and NT : 8-17 business days

Thank you for your understanding and your patience!