DUE TO HIGH VOLUMES THIS SEASON, DELIVERY TIMES ARE HEAVILY DELAYED. We are doing our best and will deliver as quickly as possible. Thank you for understanding
Click for updates around shipping times and other policies due to COVID19
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      Please be advised that delays in dispatch and delivery from some suppliers and couriers. Large quantities of incoming stock are creating dispatch delays in supply warehouses, and congestion from the growth in online orders has created some delays in delivery. Dispatch times are currently 4 to 5 business days.

      Please also see the latest from our couriers 10/6/2021:

      Good morning,

      Just an update on the impact of the current cold snap of weather on our network;

      New South Wales
      Orange area – currently snowing, and roads unsafe to use at the moment.

      Blue Mountains and areas to the west - road from Leura to Orange currently closed.

      Bathurst/Lithgow/Mudgee area – freight currently travelling, but conditions expected to worsen this afternoon.

      Tamworth/Armidale area - freight currently travelling, but conditions expected to worsen this afternoon.

      Tenterfield/Glen Innes area – all linehaul above Armidale has currently been cancelled.


      Victoria
      Yarra Valley area – delays and access issues caused by flooding, fallen trees and icy roads.

      Gippsland area - delays and access issues caused by flooding, fallen trees and icy roads, and there is currently no linehaul to the Bairnsdale area due to road closures as a result of the storms.


      Tasmania
      Severe weather conditions in Bass Strait delaying containers by sea, currently by a day.

      We will continue to move freight as quickly as possible, where it is safe to do so.

      As always, we thank you for your understanding and support.