I have been looking for the perfect rug for ages and have finally found it at Rugs A Million. A big thank you to Courtney from the West Ipswich store for her help and patience. I am one very satisfied customer. Thanks A Million!
"Picked a rug, thought about it overnight, decided to buy it, rang at 10.30 had the rug delivered within 2 hours, could not get better service, so happy."
Michelle Firman Downie, Helensvale
We have just today received our second rug ( Bowen Clay). After buying the first one for the living area we decided on getting another one for the meals area.
We are really happy with our purchases and thank the staff at Aspley and Newstead in Qld and Ashford( Anzac H'way), South Australia for their excellent service.
Thanks, great quality and service.
Bryan W, Bribie Island, Queensland
I have visited Rugs a million Joondalup store on the 16/10/2017 I have been served by a lovely lady Fleur. she was very very helpful and sold me the Rug that I was looking for. I'm very thankful and very happy with the Rug.
Guess who went rug shopping?!
Flat Weave rug only $40 from Rugs a Million
Ange Poulsen, Brisbane
Another beautiful rug from Rugs a Million.
Ange Poulsen, Brisbane
'Love the Seychelles rug and the whole range. It was hard to choose. I actually ended up buying a smaller rug from the range for my front door. Customer service at the Newstead store was awesome too!!'
'Thanks again team the rug went nicely in our bedroom nook.'
Heather Rankin, S.A
'I've been searching high and low for the perfect play room rug, and would you believe that I accidentally stumbled upon this beauty for over 70% off over the weekend?! It's from Rugs a Million and I'm totally in love. It's so perfect for our space!'
'It's such a beautiful rug and is exactly what I spent months searching for.'
Little Lifelong Learners , North Lakes
Thanks Rugs a Million we purchased our new rug today (see attached photo) & it's just perfect for our living area space. Renee at your Tweed store was super helpful & we left very happy customers who will happily recommend your store to our friends.
All the best Mell and Tony.
Tony and Mell S, Tweed
Was very impressed with the number of larger rugs on offer and confident in buying on-line with the option of being able to return or exchange it with 48 hours. Impressed with the delivery time and the service of the driver. Just love my rug, it is exactly what I was hoping for and looks great in the space.
Jane E, Worongary
Thank you very much Rugs a Million, I'm very happy with my purchase of my rug, it's awesome!
I wanted to buy a rug for our dining room, but it was difficult to drive to a location, pick it up, put it into the car and then take it out when I arrived home, as an older person so I decided to go on-line. The first location I looked at was Rugs A Million and found the perfect rug for our floor within three minutes. Ordered it on Friday and it was delivered to our door and taken inside by the delivery man on the following Monday 21 July 2014 by 9 am. Could not have been happier with our selection and service. Thank you Rugs A Million!
Betty C, Willaston SA
Thank you to staff at Modbury Rugs a million, got a great rug for lounge room. Wasn't sure what to get, had looked online, and there were so many choices. Chose the chocolate Tribal rug. It fits in well, the cats love it, very comfy :)
Lynda B, Munno Para, South Australia.
Ordered and paid online Saturday night at 10pm 29/8/15 arrived Tuesday 1/9..so pleased with the rug better than the picture and great quality ...thanks for a great service
Lynne, Nambucca Heads
Excellent service! The rug I wanted wasn’t in store so I decided to order online. Had a phone call a couple of days later to say the rug they were going to send had a flaw which they weren’t happy with, but they could get one from sent from Adelaide within 2 weeks or they could get it sent from over east by TNT in four to five days. As I wanted it sent quickly they were happy to send by TNT and I received it four days later. So happy with my rug and the excellent customer service!
Julie Harris, Success
Angie & Roland
Huge accolade to Rose (from the Cannington store) for her patience and empathy when dealing with a difficult situation during the week. We needed some mats cut to size and Rose asked Richard if he would like to serve us. He was very keen but was obviously nervous when cutting the mats, took quite a bit of time & unfortunately made some errors. Rather than embarass him Rose asked us if we could return at a later time & she would ensure the correct measurements. We loved the fact that she supported Richard so well & provided us with a discount on our purchase because of the situation. Well done Rose. We are always quick to criticise but not as quick to give credit to a job well done.
Freda & Rod Cousins, Rivervale
I am really happy with the rug I ordered online. It finishes off my lounge area. Rugs a Million delivered the rug within 5 days which was great.
Aaron B, Pelican Waters
Really beautiful rug. It's nice, soft, shimmery in texture and just perfect, it's exactly what I wanted. My room is like my personal sanctuary and I've wanted a really nice shaggy rug for a long time to cover up the ugly carpet in here. Thanks, Rugs a Million!
Apart from the fact that we are so happy with our rug I have to say thank you for the quickest of deliveries ! We ordered our rug , online, very late on a Saturday afternoon . That Monday it was delivered , such great service. Also , after looking online at all of the carpet stores who offer online sales , your rugs are by far the cheapest . The excellent quality of our rug is also a point I must thank you for . Will definitely be getting more rugs from you , Michelle
We have bought 2 rugs from Rugsamillion.. Delivery was extremely quick and the value for money is sensational! Another rug we bought was unfortunately out of stock but the refund was immediate which was very appreciated.
High quality rugs and easily beats the prices in big chain stores!
Luke S, Sydney
Amazing service. Very happy with my purchase, would recommend to friends and family.
I'm so pleased with my recent purchase online from Rugs a Million. So convenient, I didn't feel the need to go in store to see the rug in person to touch and feel. I just took a chance! Next day delivery was excellent, and free as I spent over $100. The blue Zorba rug is just as pictured and fit perfectly in our lounge room. The bonus coupon that came with the rug offering 50% off is also great as I'm about to purchase a rug for the kids room. Highly recommend online shopping with RaM
We recently visited the Cannington store to look at rugs for my daughter's bedroom. The staff were very cheerful and helpful but didn't hassle us at all, which was great. We decided on a Belle shaggy rug which is lovely and plush and soft. The feel is equally important as looks for us. When we got home, I noticed the receive $10 off coupon for signing up to the newletter and decided we did really need a rug for our lounge room. I had spotted one when we were in store but was happy that I could have it delivered for free. Our Monet rug arrived the next day :D. It is lovely and soft but I didn't want a shaggy rug that might collect bits (2 children). We are loving it. Great prices and great rugs, thanks!
Nicola, East Victoria Park WA
mt partner and I went to your store in West Ipswich today and received excellent service from the manager, Kyla.
I had never really been to one of your stores before, but I will definitely be back and recommending it to friends.
Sara, Karana Downs
My partner and myself went to Rugs a Million on Anzac Highway at Keswick on Saturday 16th July. Paul assisted us with our purchase and fair to say he is a credit to your company. He was so helpful in assisting us not only with the size and color of the rug but also the maintenance.
It was an absolute pleasure shopping at that store and we will definitely be back.
Lisa Borg and Ben Raphael
Lisa B, Plympton
Thanks Rugs a million, ordered the rug one day delivered the next, couldn't be happier.
The rug looks fantastic the same as in the picture and feels comfy on bare feet.
Paul M, Melrose Park
I took my mum to your store at West Burleigh yesterday and today to purchase rugs for her granny flat. We were served by your manager Kirilee McDonald. She was amazing in helping my 85 year old mother with selection, design and colour. Her customer service waa exceptional. She a valuable member of your staff and I hope she knows how grateful we both were in her assistance.
Many thanks to Lisa and Brian at Rugs-a-million Ashford. Their service to us while choosing a rug for our lounge was exceptional And much appreciated. We borrowed several rugs on apro and tried in the room before making a choice and they were brilliant in advising us and very generous in helping us to choose well.
Sheryl, Glenelg east
Just received another rug, took less than three days between order and delivery. Thrilled with the rug, the second needed for a patio area. Perfect colour, style and quality. And great phone service from a lovely lady in the Adelaide store who helped with the order. I have recommended Rugs a Million to others.
Elizabeth J, Memtone
l bought a rug from Rugs A Million Slacks Creek store. It was a pleasure to do business with the lovely lady working on Thursday. She couldn't have been more helpful...my husband wasn't sure about the colour or style, but when we laid the rug it was perfect... The size, colour and price was terrific. I will recommend this store to all I know. Thank you from one happy customer....
Rozlyn C, Windaroo
What service! I had terrific help from a lovely sales girl at the tweed heads store, via phone. She steared me in the right direction, and I was able to order on line without a problem.
The rug has just been delivered, I am delighted, and such prompt delivery, interstate in a couple of days, amazing !! You have my endorsment, and will recommend to family and friends. With thanks Susan.
I recently purchased a rug from Joondalup Gate Shop and was very pleased with
all of the help that I received from Derek. He was happy to make suggestions and
help with colours etc. It was all made very easy for me thank you very much.
We bought 2 rugs at an amazing price from the Ashford store in S.A. and cannot express strongly enough how satisfied we are we our purchase and the superior Customer service provided at this store. The second rug in the size we wanted was not available at this store and was transferred by courier from a neighboring store, and personally delivered and installed to our home by Paul, the State Manager. We have no hesitation in recommending this store for all your rug purchases.
Mike M, Port Noarlunga
recently bought a rug from Rugs a Million online - great service! I ordered the rug on the weekend and it was delivered on the Monday afternoon. The rug was for my daughter's room and couldn't be happier with it.
Vicki M, Arana Hills
The two rugs I purchased online arrived in 2 days and the special instructions were adhered to without question. I am so happy with the quality & price of the rugs I will be recommending to all friends and family!
Sue C, Wavell Heights
I brought a some rugs on-line and was surprised with the great deals I got, also the fast delivery as I live in the country! The lounge rug Kita feels so great underfoot - it's easy to vacuum and delighted with all the good positive feedback that I get from all my friends. I'm online again looking for some more for the rest of my house. Thanks Rugs a Million! Always yours now!
Cynthia M, Royston
Thanks for the rapid delivery of the mojo circle shaggy rugs. They brighten up the kids room and feel lovely underfoot.
Amazing service, highly recommend!! Great product, delivery time and above excellent customer service!
Marc, Broken Hill
I recently had a look at the rugs a million website and found a range of unique and distinctive rugs. In addition to the rugs, the website was easy to navigate with prices readily displayed.
I purchased a rug online, and the rug arrived a few days later. The rug itself is great quality.
I highly recommend you look at these rugs, I am very happy, not only with the rug itself, but with the service and prompt delivery!
Jo, East Bentleigh, Victoria
Couldn't believe how easy it was to shop for my rug that I couldn't find in the store in Perth. I ordered it online and two days later there it was at my front door. I'm really happy with it. I don't shop on-line for fear of not getting what I want, but this has changed my mind. Thanks Rugs a million, for great service. I will pass your details to my friends.
Shirley, Wembley Downs, WA
I would like to highly recommend Rugs a Million. After weeks of searching I found Rugs a Million for great rugs at fantastic prices, rugs a million you came to my rescue! Offering a fantastic service with answering all my question and concerns. Then when I placed my order on the Wednesday, the rugs arrived on the Friday OMG it was unbelievable to receive them so fast and the quality and colour.
I ordered a few Bronx Coral rugs - just stunning! And the Zorba, wow we all laid on our backs doing star shapes with our arms just fantastic quality! Thanks so much Rugs a Million you are truly are one in a million. Please open a store in Victoria, we need you!
Zeiola Wright - extremely happy customer!
Zeiola W, Torquay
I just want to say thankyou for all your help!! Such a pleasure to deal with.
Organizing the rug for my nursery was the last thing on my list and you made it so simple!
Samantha S, Canning Vale
Very happy with my purchase!
Deb Parker, Beaconsfield
I have just bought two rugs, the tempo medallion and the Erska wire. There was some issues with an out of stock item when I first placed my order, but one of the employees at the Canningvale shop did work really hard over several days to find another location that had it in stock and also helped with alternate items. In the end I ended up with the local store having what I wanted and delivery within two days of deciding on the final rug choice. I am happy with the quality and am excited to add to our collection as we really love the tempo its super thick and plush so feels great under the feet!
I had a really creepy experience at another rug store which is why i went home and started shopping for one online and I couldn't be happier with my decision to do so.
Margaret, Henley Beach
I came into your Aspley store and was looked after by a lovely lady Jodie. She was very informative and was able to assist me in finding the right size and colour rug for my loungeroom. Thank you very much for your great service.
Just want to say a big thank you to Rugs a million, I wasn't sure which rug would suit my room and they gave me heaps of information and made sure I bought a rug that suits my lounge room needs, and when I got it home I was so Impressed with the colours and textures they suggested, I would highly recommend anyone to Rugs a million. Thanks again.
On Sunday my husband and I decided we need a new big rug. We went to Burleigh Heads store, we were served by a lady called Kirilee and she was amazing. We told her what we were looking for and she went to great lengths to help us. We finally got down to two rugs and then we showed Kirilee pictures of our lounge room and she helped us make the best choice. It was the dearer rug but we got home and it looks perfect. My husband was so happy with not only the rug but the whole experience as he hates shopping. Thank you Kirilee and Rugs a Million, you're lucky to have this young lady.
Katrina Dyne, Currumbin Waters
Just like to say we appreciate the friendly helpful staff, especially Lyndon at Rugs a Million at Cairns.
Very easy-going and down-to-earth. Answered our probably dumb questions with straight helpful answers.
We bought 2 rugs to be delivered FOC. Thanks a million Lyndon.
Bruce Quinn, Gordonvale
I love my rug! super fast delivery and excellent quality
Molly Berry, Malvern East
Fantastic service and prompt delivery. Ordered on Monday, delivered to Melbourne Wednesday. Perfect condition, great quality and looks just like it was made for the location. Would definitely recommend.
I wish to comment on the excellent level of service I received from your Toowoomba store. Casey served me on March 11 and helped me as much as she could in a very pleasant way. I went home to ponder my purchase order and tried to place an order on Sunday, March 13. After experiencing difficulty with the order I sent an email. On the dot of the Toowoomba store opening Julie was on the phone to help me. When the South Australian branch opened she was able to confirm the order and she let me know immediately. What efficient and pleasant service. And for this reason I shall continue to support your business and shall inform others whenever I can. Thank you. Jan Hayes.
Janice Hayes, Warwick
I experienced excellent customer service from the manager of the Ipswich store, Maree. Her friendly and professional manner was obvious as she provided advice in regards to rug solutions for a dining area. She rolled out numerous rugs, checking sizes and stock availability when requested. She even suggested that I use the website as she was unable to match the online price. Even though she did not receive the sale, Maree was most happy to put the customer first! I would certainly return again and would recommend the Ipswich store to anyone looking for rug products! Thank you Maree-a wonderful example passionate and professional service!
Great service. Ordered online Friday afternoon, delivery on Monday morning 8am. I purchased the 'Stunning Bokara' for my lounge room. the colours are fantastic and it is nice and soft to walk on.
Carmen S, Fairview Park
Just wanted to give a BIG COMPLIMENT to a Rugsamillion employee.
KYLA (hoping this is the correct spelling) who was working alone at Rugsamillion Newstead on Sunday 26/06 was FANTASTIC!!!! It was very very busy, and she was really running BUT just SENSATIONAL CUSTOMER SERVICE. You should give this lady a BIG BONUS!
Shopping at Riverlink Ipswich on this Sunday and decided to pop in to the Rugs A Million Store there. My friend and I were VERY impressed with the Management and Staff. I may live in a different Town but I am happy to make the hour drive, back to this store. Thankyou for COURTEOUS, PROFESSIONAL and FRIENDLY service! You WILL be seeing me again!!
Sherry B, Toowoomba
I am very pleased with the service you provided in terms of helping to choose a rug with the price range I wanted and also I must highlight that the sales person, who spoke to me was very kind and offered help.
I am also happy with my on-line purchase
Thayalan Kula, Willetton
Hi, I just wanted to say how impressed I was the service I received from Rugs a Million. I ordered a beautiful rug on Thursday and had it delivered the very next day in the afternoon.. Wow, now that is service! I am already thinking of buying another rug, which I really do not need just because it was such a pleasure doing business with Rugs a Million. Thank you.
Anna Laios, Burwood
Fast and great service. Really good deal as I bought a Navy Trend Zircon Rug, 160x225, for $139.30 with free delivery. Ordered online late Tuesday night and it was here by Thursday.
Vivianne , Eden Hill WA
Jayde King from the Rockingham store was a great help with my online purchase , she rang around other stores to help me get the perfect rug , and sent photos of rugs she had in store . My rug is perfect ! I love it !
K Bowden, Parap
We decided to look for something different and colorful. I checked several online dealers and I was lucky enough to find just what I wanted at "rugs a million". It arrived within 3days and my wife and I are very happy with the product and the uplift of the decor of the room. We will certainly recommend "rugs a million" to our friends and family. I look forward to doing business again.
"thanks a million".
Denis Millar, Amaroo
I have a large rug (on carpet) under my bed that kept buckling and moving so much that the bed wouldn't stay in place and I had the awkward task of repositioning the bed and the rug every week. I did a bit of research and discovered the solution with Rugs a million! I bought a Total Grip Rug Underlay on-line from them and it has fixed the problem entirely! Now I'm back to buy another one for the large rug in my lounge room which I have the same problem with. I was really impressed with how quickly the product arrived and since I couldn't be home to receive the package they delivered it to my workplace! It's a great product and the service from Rugs a million was great, which made the whole process very easy. Thank you!
Linda, South Yarra
We love our rug! It was purchased especially for our daughters nursery and we couldn't be more happy with it. Definitely would buy another rug in the future from you!
Thank you so much. I ordered my rug very late on Wednesday night, and it arrived first thing Monday morning. It's exactly what I wanted. It looks great. Thank you for your service and product.
Sunshine Coast, QLD
Thank you all for your prompt service and delivery of my rug!! This was a replacement rug for one of the exact same colour and size, purchased from yourselves last year, due to an unforseen accident!! Your very fast service is to be commended!! Thank you sooooo much and Merry Xmas to all!!
Signed....One very happy customer!!
Many thanks rugs a million! Wonderful communication!
Super efficient delivery.
I couldnt be happier with my rug, beautiful quality.
Will be purchasimg another item very soon.
Krystine Maloney, Linton
I had a great experience with the online store who shipped a great rug at a good price. I love the free delivery. My local store was also great in sourcing and exchanging the original rug for a larger size when I changed my mind. Thanks for the purchase!
I ordered an outdoor rug online on the weekend and received it Tuesday lunchtime. Love the rug and love the service!
Jackie Lesko, Woolloomooloo
Thanks Maggie (at Marion Road).
You were a great help in finding me a rug.
It was the perfect choice for my room.
Val Clark, Glenelg
I feel compelled to email you about a recent experience in your Indooroopilly store where I was looked after by a lovely staff member named Sherry. I was very impressed by her warm welcome into the store and the manner she used to sort out a problem.She had a lovely bright disposition and straight way I felt that she was approachable and going to be the right person to help me and I was right.I walked out of the store very happy and pleased with the outcome and thought that if all sales people had that "I can and will help you" manner what a better retail world it would be .
Sherry does your business proud and I will search her out for my next purchase at your store for the one to help me .
maggie nankervis, indooroopilly
My online order was easy and fast, with a confirmation call too. Delivery from Perth to Broome took only 4 days to my door. Service was great and product was exactly as pictured & described online. My son was very happy with his rug. Thank you.
I purchased a 160x230 Aussie Footy Kids Rug. The rug arrived extremely fast, was packaged thoroughly, and the quality of the rug was perfect. I couldn't buy a rug like this in a large size in any of my local Sydney rug stores. To purchase online from you was so easy and I am very pleased with the product. I can highly recommend Rugsamillion to anyone. The $10 discount voucher offer was a great bonus. Thank you.
Sally Last, Denistone
Nothing better than walking out a shop, not only happy with your purchase but with the people who you meet along the way. I needed a specific carpet for my classroom and Diana at the Joondalup store was more than willing to go out of her way to not only assist me in finding the right one, but also went through the extra effort of locating them at different stores. Her friendly nature ensured I was pleased with the money I had spent as I knew she would look after me as the customer. Thank you Diana!
Tarryn, Quinns Rocks
Am letting you know I have received my rug today and I couldn’t be happier with it and your excellent service.
I was most impressed with the fact that you called me immediately the next morning after I placed my order late the night before, your friendliness and swift action was most appreciated.
The rug arrived in good condition and I wouldn’t hesitate to recommend Rugs a Million for their large choice of quality stock and service.
Thank you again,
My daughter chose the orange Bronx Duke rug for her bedroom and was thrilled when it arrived so quickly. The colours are even more vibrant than the photo on the web site - she loves it!
Love both of my purchases! Ordering was really simple and the delivery was super quick. Thank you.
Claire, Denmark, WA
Great rug. It is just as pictured fantastic quality and really quick shipping. I am happy I chose to purchase with Rugs a Million.
Quick delivery, fantastic price and easy communication for a great rug. Very happy with our new addition to our lounge room. Will be purchasing again from Rugs A Million :)
Very happy with my purchase .........I searched the web for the rug I wanted........rang a store and spoke to the lovely sales people. I decided to order on-line and have it delivered instead of running around wasting petrol. I signed up for the new letter which saved me $10 and as my rug was a little over $100 I got free delivery .....you can't beat that. AND the mat looks fantastic in the are I purchased it for. HIGHLY RECOMMENDED
Melissa, Andrews Farm
Hi Kim, I just wanted to say thank you so much for all your help and excellent customer service when I had my problems buying rugs online last week. I really appreciated the speed with which you resolved my issues. I received my final rug yesterday and it looks absolutely fantastic in my living room - and my husband liked it as well. Wishing you a very Merry Christmas & thanks again for making my rug purchases a positive experience. I will be a repeat customer, thanks to you. Best Regards, Sarah.
I would like to pass on my thanks regarding the service given by your store manager of Marion Road branch, South Australia, Magdalene Zacharia.
After looking all over Adelaide for some time before, it was certainly a pleasure these days to walk into this store and receive such genuine care and attention whilst making our decision. The service was really appreciated, and will definitely be recommended to others.
Thanks so much, rug is just as I was hoping for! Fantastic quality and material!
Nicole, East ringwood
OMG..We were in shock to open our front door and see our new rug waiting for us! After placing an order at lunch time and receiving the rug first thing the next morning, we were in disbelief. Never have we received an online order so quickly. Thank you Rugs A Million for your very efficient service. We love our new rug :-)
Christie & Marz
Christie Maciejewski, Broadwater
Ordered my rug yesterday, 12/02/14, received it today 13/02/14!!!!!! Fantastic. Thank you sooo much!
Linda, Altona Meadows
I have just received the rug that I ordered. It only took two days to receive it, which was a great surprise! The quality of the rug is just great and it looks really good in the room. Thanks for such prompt service and I look forward to purchasing more from you!
Mary H, Wandana Heihgts
Thank you so much to the team and staff at Rugs A Million.
They really do look after their customers, they bent over backwards to help me out.
If you want the best service, quality and craftsmanship. I would not hesitate to go to Rugs A Million.
I purchased a Talya, and I am over the moon with it.
Thanks Again Rugs A Million.
Marshall Dallas Baum, North QLD
The service from Rugs a Million is fantastic! Ordered on-line and 48 hours later, delivered to my door. Could not believe how quick and easy it all was, and love my Rug... it looks great! Thanks a million, Rugs a Million. Marianne
Hi, I purchased 3 children's rugs. 2 Footy rugs and a Whiz Patch rug. They are great and my children love them! Your service and delivery of them was very quick :)
I've received my rug today and it's great. Very happy with the colours (they were as on the screen) and the thickness. Prompt delivery as well.
Thank you so much!
My rug is perfect I am so happy with the quality, the colour couldn't be more perfect, which is a worry when you order on-line, but it is perfect.
Delivery was really fast, as we live on the far south coast, the rug was here in a few days, marvellous!
Thankyou again, one very happy customer.
DALE HALL, DALMENY NSW 2546
I have purchased both In-store & Online .The delivery service is amazing at no cost & very quick. Thank you!
Janet R, Yanchep
Ordered the Zoo animals Kids Rug for our play room, the girls loved it and it brightens up the room beautifully. Easy online ordering and received fast, hassle free delivery. Thank you Rugs a Million!
I ordered on-line and the rugs were received in a very timely fashion, were packaged well for transit, with no damage! I love the rugs, very happy with my purchase. Thank you Rugs A Million!
Corinne H, Fairfield
I am very happy with your on-line shopping service. I have used it twice now and the rugs have been exactly the colour shown and excellent value. Delivery is amazingly prompt! I shall continue to shop with 'Rugs a Million'.
Isobelle Tomkins, Manly West
Just wanted to thank you for my rug. I only ordered it a few days ago and it arrived today. I have put it in place and it is exactly what I wanted. It is exactly as described and I am one happy customer!
Carol VW, Willetton
I purchased a rug on Friday from your burleigh store, great service. Got it home was too small so returned it today to find a larger rug. Was served by paula who tried everything to find the perfect rug for me. I would like to let you know you have fantastic staff at this store, she has great knowledge of stock, and went out of her way to find one. Will return again. Thank you Paula, & rugs a million. 100% service.
Today I had a wonderful experience when I met Yvonne at the Joondalup store. I had purchased two rugs on Sunday which were not quite the right colour. today I returned to the store and was able to find the right colour but only with the incredible help of Yvonne. Nothing was too much trouble for her, she was great, such a good advertisement for your store. She searched high and low, and after much pulling and tugging!, produced the goods with a smile, what a lovely personality. Thank you Yvonne, not only am I thrilled with my purchase but you have restored my faith in sales personnel and this is a hug for you. I hope you are regarded as a treasure by the company.
Cynthia Howard, Woodvale
Rug arrived yesterday and fits perfectly, colours as displayed on the net. The process from order to delivery has been very smooth, efficient and speedy. Thanks!
Amazing sale, I'm so glad I caught the 50% off your Flare range! Incredible value and free shipping that actually arrived on time, thank you!
My first shopping experience at your store was made an absolute delight due to the lovely sales staff Tara and Stuart this morning.....nothing was too much trouble and i got just what i was after and was served with a smile and friendliness I don't see often enough in retail these days.......well done and I will be back for more!!!!!!!!
Ordered my rug on Thursday and it was delivered on Tuesday, from the Gold Coast to the Blue Mountains. Very good service, gorgeous rug just as detailed on the web site. A very happy customer indeed. Kay
Kay, Wentworth Falls, New South Wales
I just want to take the time to thank you for the amazing personalized service that your staff gave me. I had seen a rug at one of your stores that I liked over a year ago and recently called to inquire if it was still available. With only a few details, the very helpful young lady identified the exact style. And while it was no longer in stock, she provided me with an even better alternative that I quickly picked up! It is refreshing to find a company where the customer is still valued - Julia
The Denim Kikki arrive today and it is even better than it looks on-line, I love the recycled rugs!
Justin, Tweed Heads
Shopping on-line on your new site was a breeze :) Keep up the good work (and sales!) and I'll be back!