Rugs A Million Voucher/Gift Card Terms and Conditions
These Voucher/Gift Card Terms and Conditions outline the terms governing the use of Rugs A Million Vouchers/Gift Cards. By using a Rugs A Million Voucher/Gift Card, you enter into a binding legal agreement with Rugs A Million Holdings Ltd ('we,' 'us,' or 'our'). These terms and conditions apply to individuals purchasing, redeeming, or attempting to redeem a Rugs A Million Voucher/Gift Card (referred to as 'you'). Please read these terms in conjunction with our overall Terms and Conditions and other relevant policies.
Using Rugs A Million Voucher/Gift Cards
These Voucher/Gift Card Terms and Conditions come into effect when you purchase, redeem, attempt to redeem, or check your balance on a Rugs A Million Voucher/Gift Card (collectively referred to as 'using' a Rugs A Million Voucher/Gift Card). By using a Rugs A Million Voucher/Gift Card, you confirm that you have read and agree to abide by these terms. You also commit not to engage in any fraudulent or misleading activities concerning a Rugs A Million Voucher/Gift Card. If you are gifting a Rugs A Million Gift Card, it is your responsibility to ensure the recipient is aware of these Terms and Conditions.
Validity and Expiry
Rugs A Million Gift Cards are valid for a period of 3 years from the date of purchase, regardless of when the recipient receives it. They will be activated within 24 hours of purchase and can be redeemed for all products except other Rugs A Million Gift Cards. They are non-transferable and cannot be exchanged for cash. Taxes (such as GST) and/or shipping charges are still applicable when purchasing products with a Rugs A Million Gift Card. All Rugs A Million Gift Cards are denominated in Australian dollars (AUD). Once your Rugs A Million Gift Card has expired or reached a zero balance, it becomes invalid and cannot be reloaded, reactivated, or refunded.
If a Rugs A Million Voucher/Gift Card is used for a purchase of lesser value than the card's remaining balance, the remaining amount will stay on the same Rugs A Million Voucher/Gift Card and can be used for future purchases within the card's expiry period. If a purchase exceeds the value of the Rugs A Million Voucher/Gift Card, the remaining amount must be paid using an alternative payment method, such as cash, credit card, Afterpay, or PayPal.
Checking Your Balance
You can check the balance on your Rugs A Million Voucher/Gift Card by contacting us through our 'Contact Us' page.
Online Voucher (E-Gift Cards)
If you purchase a Rugs A Million E-Gift Card: a) The Gift Card will be emailed to the recipient after the full order has been processed and payment has been made (unless an alternate date is selected). An invoice with proof of purchase will be sent to the purchaser as confirmation. b) The Gift Card will include a unique code for online use, which should be entered during the checkout process when reviewing items in an order. c) You are responsible for ensuring the correct full name and email address for the recipient. Rugs A Million is not liable for delivering a Rugs A Million Gift Card to an incorrect or non-existent email address. d) Promotion codes cannot be applied to the purchase of a Rugs A Million Gift Card.
Returns on Purchases
Products purchased entirely or partially with a Rugs A Million Voucher/Gift Card can be exchanged or returned in accordance with our Returns Policy. Any amounts paid by other methods will be refunded either as Rugs A Million Credit (for sale items) or using the same payment method used for the original purchase.
Returns and Exchanges on Rugs A Million Vouchers/Gift Cards
Rugs A Million Vouchers/Gift Cards cannot be exchanged for a different denomination of Voucher or for another form of tender, cash, or discount. They cannot be returned due to a change of mind.
Lost or Stolen Vouchers
Rugs A Million is not responsible for lost, stolen, destroyed, or unauthorized use of Rugs A Million Vouchers. Treat Rugs A Million Vouchers like cash, as they will not be replaced or refunded if lost or stolen.
Cancellations and Alterations
Rugs A Million Vouchers cannot be canceled once issued, except if used, expired, or canceled by Rugs A Million. Rugs A Million reserves the right to cancel or adjust the balance of a Rugs A Million Voucher if deemed necessary, without notice, including in cases of fraud, theft, defacement, alteration, issuance errors, or tampering. In the event of Rugs A Million's fault or negligence, we will provide a refund or replacement Rugs A Million Voucher. We also reserve the right to cancel or block your Rugs A Million Voucher if reported as stolen or used in violation of these Terms and Conditions.
Rugs A Million Vouchers/Gift Cards are not considered legal tender, account/credit/debit cards, or securities. No transaction statements will be provided regarding your Rugs A Million Voucher/Gift Card.
Limitation of Liability
You are responsible for using and safeguarding your Rugs A Million Voucher/Gift Card, and you are liable for all transactions on it, except in cases of fraud or negligence by Rugs A Million. You retain certain rights under the Australian Consumer Law that cannot be excluded and are unaffected by these Terms and Conditions. To the fullest extent permitted by law, Rugs A Million disclaims all other liability arising from or connected with these Terms and Conditions, including liability for consequential or indirect losses, such as loss of profit, revenue, or goodwill, whether caused by breach of statute, breach of contract, negligence, or other tort. Our maximum aggregate liability to you is limited to the purchase price of your Rugs A Million Voucher/Gift Card.
Variation and Waiver
Provisions within these Voucher/Gift Card Terms and Conditions, or any rights established under them, cannot be waived or altered except in writing with the consent of all parties involved.
If any provision of these Voucher/Gift Card Terms and Conditions is found to be prohibited or unenforceable in any jurisdiction, it will be ineffective in that jurisdiction to the extent of the prohibition or unenforceability. This will not affect the validity or enforceability of other provisions in these Terms and Conditions.
These Voucher/Gift Card Terms and Conditions are governed by the laws of New South Wales. Each party submits to the exclusive jurisdiction of courts in New South Wales concerning matters related to these Terms and Conditions.
These Voucher/Gift Card Terms and Conditions may be amended from time to time by Rugs A Million, and the latest version will be published on the Rugs A Million website. It is your responsibility to keep up to date with these Terms and Conditions. Rugs A Million reserves the right to amend these Voucher/Gift Card Terms and Conditions at any time for any reason by providing