Terms & Conditions


This website is operated by Rugsamillion.com.au. Your use of the website is conditional upon your acceptance and compliance with the terms, conditions, notices and disclaimers set out below ("Terms and Conditions"). You should read them now. Your use of the website constitutes your agreement to the Terms and Conditions listed here.

Rugsamillion.com.au reserves the right to amend the Terms and Conditions at any time and without notice to you. Your continued use of the website after any amendment becomes effective constitutes an agreement by you to abide and be bound by the Terms and Conditions, as so amended.


The products on the website are only available for sale to individuals who can make legally binding contracts. 


Any order placed by you in the manner described in this website is an offer by you to purchase a particular product for the price (including the delivery and other charges and taxes) specified in this website at the time you place your order on these Terms and Conditions. Rugsamillion.com.au reserves the right to accept or reject your offer for any reason, including, without limitation, the unavailability of any product, an error in the price or the product description posted on this website, or an error in your order. Your contract with us only comes into existence when it forwards confirmation of receipt of your order and payment.


Prices of products and services and delivery and other charges displayed on this website are current at the time of issue, but may change at any time and are subject to availability. Any discounts shown or offered are off original or ticket prices. Discounts are not off sale (already discounted) prices unless otherwise stated. Not more than one discount code (where provided) can be used combined together to provide a greater discount. Prices may vary at any stores as they are not the same company. *Note; Discounts cannot apply twice for Gift Vouchers, meaning if a Gift Card is purchased with a voucher, then a further discount cannot be used when using the voucher.


Prices displayed on this website are inclusive of GST applied at the rate of 10%.

Rugsamillion.com.au will retain title to the products you order until you have made payment in full for those products, but all risk in the products will pass to you upon their delivery to or collection by a postal or courier service. You should consider whether to obtain any suitable insurance.


The circumstance in which we are obliged to make a refund or return is detailed in our Returns Policy.


Rugsamillion.com.au have made every effort to present the images displayed on our website as close to the product colours as possible. The screen images of our products are intended as a guide only and not as an exact colour replica. The representation of rug colours displayed on our website are limited by technology and likely will vary due to screen and monitor settings, pixel definitions, digital photography, camera angles and lighting. For this reason, RugsaMillion.com.au cannot guarantee that the rug image colour displayed on your particular monitor is an exact colour of the actual product. Please be aware of this when making your purchase. Refunds may be possible only as a change of mind on colour as per our policy. Rugsamillion.com.au will not be responsible for the representation of a colour on the website, and any return freight will be the responsibility of the customer, and a re-stocking fee will apply.


Whilst every effort is made to provide the exact sizes displayed on our website as close as possible, as all products are manufactured overseas there can be small variances. Any rug purchased may have a size variance in length or width of up to 5CM (50mm) which we deem as acceptable variance. If you choose to purchase any rug please take this into consideration for final delivered sizes, as refunds due to small size variances less than this amount will attract the normal re-stocking fees. Also, due to the hand finished nature of most items in over-locking the edges of rugs, small variances can occur causing edges not to be perfectly straight. This is not considered a fault, and is part of the nature of the hand finish of rugs. Please be aware of these details when making your purchase. Refunds may still be possible as a change of mind as per our policy, any return freight will be the responsibility of the customer, and a re-stocking fee will apply.


Rugsamillion.com.au will in no way be liable for any direct, indirect, incidental, special or consequential damages, resulting from use or inability to use the website or for the cost of procurement of substitute products or resulting from any products purchased or obtained or messages received or transactions entered into through the website or resulting from unauthorized access to or alteration of your transmissions or data or of any information contained on this website, including but not limited to, damages for loss of profits, use, data or other intangible, even if we have been advised of the possibility of such damages.

Where any Act of Parliament implies in the Terms and Conditions any term, condition or warranty, and that Act avoids or prohibits provisions in a contract excluding or modifying the application of or exercise of, or liability under such term, condition or warranty, such term, condition or warranty shall be deemed to be included in the Terms and Conditions, however, the liability for us on any breach of such term, condition or warranty shall be limited, at our option, to any one or more of the following:

  • if the breach relates to goods:
  • the replacement of the goods or supply of equivalent goods;
  • the repair of such goods;
  • the payment of the cost of replacing the goods or of acquiring equivalent goods; or
  • the payment of the cost of having the goods repaired; and
  • if the breach relates to services:
  • the supplying of the services again; or
  • the payment of the cost of having the services supplied again.