- Simply return the rug in "as newly purchased condition" within 48 hours for a refund. *Refunds for 'change of mind' attract a $19 re-stocking fee.
- Some exclusions apply (eg. if it is a second or damaged rug sold in ‘as is’ condition)
- Must be returned with a valid Rugs a million online receipt.
- Does not apply to cut lengths of hall runner or Custom Made Rugs.
- Does not apply to rugs marked 'Clearance'.
- Any freight costs to return are at customers expense